Person-centred
Support shaped around your priorities, routines, culture and communication needs.
Practical support. Lasting confidence.
Support that moves with your life.
Flexible, one-to-one support that helps you manage everyday challenges, feel secure at home and take confident steps towards greater independence.
At homeIn your communityAt your pace
01
What floating support means
Your home. Your choices. The right support beside you.
Floating support is flexible help delivered in your own home or community. It is designed around what matters to you and can increase, reduce or come to an end as your circumstances and confidence change.
It is different from residential care because the support is not tied to a particular building. A dedicated support worker agrees practical goals with you, helps you work through challenges and connects you with the right local services.
At Exordior Care, we focus on strengths rather than limitations. We work alongside you—not instead of you—so that each step builds skills, choice and independence.
Outcome-focused
Clear, realistic goals with progress reviewed together and plans changed when needed.
Respectful
Your privacy, dignity, voice and right to make decisions remain central throughout.
02
How we can help
Practical support for the parts of life that matter.
Your plan may include one area or a combination of needs. We agree the level of support with you and the professionals or representatives involved in your care.
Home and tenancy
Understanding tenancy responsibilities, managing household tasks, settling into a new home and addressing issues that could put a tenancy at risk.
Money and benefits
Building budgeting skills, organising bills, understanding benefit entitlements and connecting with specialist debt or welfare advice.
Health and wellbeing
Attending appointments, developing healthy routines and accessing appropriate physical health, mental health or substance-use services.
Community and relationships
Reducing isolation, building positive networks, using local services safely and taking part in meaningful social or community activities.
Skills and routines
Planning appointments, managing correspondence, improving daily living skills and creating routines that make everyday life more manageable.
Learning and employment
Exploring volunteering, education, training or employment and building the confidence and organisation needed to sustain opportunities.
Good to know: Floating support is planned, enabling support. It is not an emergency response service, clinical treatment or a substitute for regulated personal care where personal care is required.
03
Who we support
Support starts with the person—not a label.
We consider each referral individually. Floating support may be suitable for adults who want help to maintain their home, strengthen independent living skills or work through a period of change.
01
People moving towards or maintaining independent living
02
People experiencing mental health or emotional wellbeing challenges
03
People with learning disabilities, autism or additional support needs
04
People at risk of isolation, tenancy breakdown or avoidable crisis
05
People moving on from hospital, temporary housing or supported settings
04
How support works
A clear journey, shaped together.
- 01
Conversation
We listen to what is happening, what matters to you and what you would like to change.
- 02
Assessment
We explore strengths, support needs, risks, communication preferences and any involved professionals.
- 03
Your plan
We agree practical outcomes, how support will be delivered and how progress will be recognised.
- 04
Regular support
Your support worker helps you take manageable steps, practise skills and connect with other services.
- 05
Review and move forward
We review the plan with you, adjusting support and preparing positively for greater independence.
The Exordior standard
Reliable support, delivered with dignity.
Our team works within clear safeguarding, confidentiality, risk-management and professional-boundary procedures. Support is recorded appropriately, concerns are escalated and your views are included in every review.
- Respectful and reliable support workers
- Safe recruitment and ongoing training
- Clear goals, records and reviews
- Joined-up working with professionals
- Open feedback and complaints routes
“We help people build the confidence to manage life on their own terms.”Exordior Floating Support
05
Referrals and enquiries
Start with a conversation.
Looking for support?
Tell us briefly what help you are looking for. We will explain whether floating support may be suitable and what information is needed next.
Make an enquiry →Making a referral?
Local authorities, social workers, health teams, housing services and other professionals can contact us to discuss need, outcomes, risk and funding arrangements.
Discuss a referral →Availability and suitability are confirmed after discussion and assessment. Please do not send detailed health or safeguarding information by ordinary email until we have advised you of the appropriate secure route.
06
Common questions
Helpful answers before you contact us.
Is floating support the same as personal care?
No. Floating support focuses on guidance, practical help and building independent living skills. If you need hands-on personal care, we will discuss whether a regulated care service is more appropriate.
Where can support take place?
Support is usually provided in your own home or in the community, depending on the agreed plan, safety considerations and the task you are working on.
How long does support last?
There is no single duration. The frequency and length depend on assessed needs, agreed outcomes, funding and review decisions.
Can a family member or professional contact you?
Yes. We welcome enquiries from individuals, authorised relatives and professionals. We consider consent, capacity, confidentiality and the person’s involvement when progressing a referral.
What happens if there is an immediate danger?
Floating support is not an emergency service. Call 999 where someone is in immediate danger or needs urgent medical assistance. For urgent mental health support, use the relevant NHS crisis route or call NHS 111 and select the mental health option where available.
Let’s talk
What would make everyday life feel more manageable?
Speak with Exordior Care about floating support for yourself, a family member or someone you work with.
Call us07836 424049
Email usinfo@exordiorcare.co.uk
Write to us268 Bath Road, Slough, Berkshire, SL1 4DX